It's as Simple as 1 - 2 - 3!
Once your tools arrive here we'll repair or replace free of charge and get
them back on their way to you within three business days of receipt.
Replacement parts are refurbished. We reserve the right to rescind Lifetime Guarantee as the result of abuse or
alteration of a Bad Dog Tool including but not limited to shanks, spindles, and arbor hole configurations. Bad
Dog Tools reserves the right the substitute replacement items when discontinued sizes are no longer available.
Pack it up so it gets to us!
Use a padded envelope or, for heavier requests, a sturdy box. Check out the examples below. Along with your tools, be sure to include your
name, address, an email for tracking info, and the Return Shipping and Handling Fee as listed above. Please DO NOT tape tools together or
wrap them individually in newspaper. Thank you!
Replacements are Free, but we do ask that you cover return shipping and handling. Don’t worry - we’ve made it
easy to calculate the shipping. Just match your tool(s) to the charge below and multiple by quantity.
We accept payment in cash, check, or include a note with a daytime telephone number and will call you for
credit card number
We will repair or replace damaged or dull bits. Broke your bit off in the hole? Just send us whatever is left in the drill.
We will repair or replace damaged or dull bits.
We will repair or replace damaged or dull bits.
Blades whose arbor holes have been re-configured are NOT covered by our lifetime guarantee.
We will repair or replace the BODY of the Biter. Note: Cutting heads and cutting blades are wear parts and can be purchased either at one of our trade show displays or by clicking here.
We will repair or replace the Versa Clamp if any part of the Versa Clamp or Vise should fail.
Weight constraints limit the replacement of Rover Bits to mail only. They cannot be replaced at trade shows.
Weight constraints limit the replacement of Router Bits to mail only. They cannot be replaced at trade shows.
Saw Dog Blades damaged by Sawstop or those blades whose arbor holes have been re-configured are NOT covered by our lifetime guarantee.
Make sure to include return address!
SHIP TO:
Bad Dog Tools
24 Broadcommon Rd
Bristol, RI 02809
MAIL TO:
Bad Dog Tools
PO Box 851
Bristol, RI 02809
When we receive your tools we will add up return shipping
and, if you haven’t included the return shipping, we’ll get in
touch for a credit card payment.
Your tools will beinspected by our team, and repaired or
replaced depending on need, then sent back to you ready to
get back on the job!