Lifetime Guarantee 2018-05-03T03:24:56+00:00

LIFETIME GUARANTEE

Bad Dog Tools are covered by a Lifetime Guarantee.
Tools returned to us are either repaired or replaced and shipped back to you via U.S. Postal Service.

HOW TO SHIP A TOOL BACK TO US

Please be sure to include your return address and return shipping so that we can get your tools back to you!

We recommend that you use a padded envelope or wrap the part(s) loosely in crumpled newspaper so that the metal tools do not break through the envelope.
PLEASE! DO NOT tape bits, blade, or other parts together or wrap them individually in newspaper.

USPS Label
UPS/FedEx Label

Don’t forget to include return shipping! See rates below.


Multi-Purpose Drill Bits up to 1” x 6”

Multi-Purpose Drill Bits over 6” in length

SDS

Rover Bits

Router Bits

Diamond Wheel

Handi Disc

HDII

Saw Dog

Blue Blade

Biter Body

Versa Clamp

Hole Saw

$2.50 for first bit;
$1 for each additional bit

$10 for first bit;
$2.50 for each additional bit.

$5/per bit

$5/per bit

$5/per bit

$5/per wheel

$7.50/per disc

$10.00/per blade

7″=$7; 10″=10$; 12″=$12

$10/per blade

$5/per biter

$5/per clamp

$10/per bit

Surcharge of $7.50 USD for shipping to Canada

INCORRECT

INCORRECT

CORRECT

GUARANTEE DETAILS

Bad Dog Biter
We will repair or replace the BODY of the Biter as covered by the Lifetime Satisfaction Guarantee.
Note: Cutting heads and cutting blades are wear parts and can be purchased ether at one of our trade show displays or by clicking here.

Versa Clamp
We will repair or replace the Versa Clamp if any part of the Versa Clamp or Vise should fail.

Multi-Purpose Drill Bits up to 1″ x 6″
We will repair or replace damaged or dull bits. $2.50 for first bit; $1 for each additional bit.

Multi-Purpose Drill Bits over 6″ in length
We will repair or replace damaged or dull bits. $10 for first bit; $2.50 for each additional bit.

SDS Hammer Drill Bits
We will repair or replace damaged or dull bits.

Handi Disc
We will repair or replace the Handi Disc if it should ever wear.

HDII
We will repair or replace the HDII if it should ever wear.

Router Bits or Rover Bits
We will repair or replace damaged or dull bits.
Note: Weight constraints limit replacement of Router Bits and Rover Bits to mail only. They cannot be replaced at trade shows.

Router Bits or Rover Bits
We will repair or replace damaged or dull bits.
Note: Weight constraints limit replacement of Router Bits and Rover Bits to mail only. They cannot be replaced at trade shows.

Saw Dog Blades
We will repair or replace Saw Dog Blades.

Replacement parts are refurbished. We reserve the right to rescind lifetime warranty as the result of abuse. Bad Dog Tools reserves the right the substitute replacement items when discontinued sizes are no longer available.

RETURN POLICY

We are a family business working hard in Bristol, Rhode Island. If you are unsatisfied with a product you receive from Bad Dog Tools, please reach out. Call 800-252-1330 to talk to us!

All of our products have a 60 day return policy from the date of purchase. Item must be in sale-able condition with no blemishes or markings on the tool cases. Items not in sale-able condition are subject to a 30% refurbishment fee. Please call us at 800.252.1330 should you have any questions.

If returning items via US Postal Service, mail to:
Bad Dog Tools
PO Box 851
Bristol, RI 02809

If returning items via UPS or FedEx, ship to:
Bad Dog Tools
24 Broadcommon Rd
Bristol, RI 02809